Store door will not lock, key stuck, staff left with keys? We repair, rekey and replace commercial locks, cylinders, deadlatches and strikes on storefront, steel and office doors across Toronto and the GTA.
A business lock is used by many people, many times a day, and often on a door that is slammed, dragged or forced shut. It is no surprise that commercial locks wear out faster than residential ones. And because the door itself often moves out of line, a lot of “broken lock” calls turn out to be door problems that only look like lock problems.
We repair the lock and the door it sits on: cylinders, lock bodies, deadlatches, strikes, closers and hinges. That way the fix lasts.

The bolt hits the frame instead of the strike, usually because the door has dropped. We realign the door and adjust the strike. See hinge and pivot repair.
Worn pins, dirt or a rotated cylinder. We service or replace the cylinder.
A loose set screw or cam lets the cylinder turn. It is a security risk and an easy fix.
Heavy-use levers sag and loosen. We tighten, repair or replace them with commercial-grade levers.
Worn springs or misalignment stop the latch catching. We repair or replace it.
Forced cylinders and bent bolts are replaced, often with stronger hardware. See board-up and break-in repair.
Rekeying changes the inside of the cylinder so old keys stop working, while the lock itself stays on the door. It is the fastest, most economical way to restore key control when:
For stores and offices with several doors and several staff, we can key locks alike or set up a simple master key system so each person carries only the keys they need while a manager key opens everything.
Restricted keyways make unauthorized copies harder. Ask us about options when you rekey.

Hook-bolt and straight-bolt deadlocks in aluminum doors, with mortise cylinders and thumbturns. See storefront door repair.
Heavy-duty locks built into steel and wood doors in offices, schools and institutions.
Common on office and suite doors; we fit commercial grades built for heavy use.
Cylinders that operate panic hardware from the outside. See panic bar and exit device repair.
Locks tied into access control. See electric strike and mag lock repair.
Hardware for commercial doors is graded by durability; the Builders Hardware Manufacturers Association publishes the ANSI/BHMA standards behind those grades.
| Situation | Best option |
|---|---|
| Keys lost or staff left, lock works fine | Rekey |
| Lock only works when door is pushed or lifted | Door and strike repair, not a new lock |
| Key stiff, cylinder worn | New cylinder (keyed to match if possible) |
| Bolt bent or lock body broken | Replace lock body |
| After forced entry | Replace damaged parts and upgrade |
A house lock might be used a few times a day by a handful of people. A store or office lock can be used dozens or hundreds of times, by staff, cleaners, contractors and managers, often in a hurry. Every use wears the pins in the cylinder, the latch springs and the bolt mechanism a little more.
Commercial doors are pushed with carts, slammed by wind and forced shut when they drag. A door that has dropped makes the bolt grind against the strike every night, which wears the bolt and loosens the strike.
Toronto winters bring salt, slush and freeze-thaw cycles. Moisture gets into exterior cylinders and freezes; salt corrodes strikes and latches; frost moves frames out of line. Exterior back doors and storefronts suffer most.
We often find residential-grade locks or levers fitted to commercial doors because they were cheap or quick to buy. They fail quickly under commercial use. Replacing them with properly graded commercial hardware usually ends the repeat calls.
Aluminum storefronts use narrow-stile locks built into the door stile. They are strong but sensitive to alignment. A storefront lock problem is very often a pivot, hinge or closer problem in disguise, which is why we check the whole door on every lock call.
Rear doors on restaurants, stores and warehouses usually have a mortise or cylindrical lock, sometimes with a deadbolt, and often an exit device. They are prime targets for break-ins and need solid strikes, good frames and latch guards. See hollow metal and steel door repair.
Suite entrances use lever locks or mortise locks, often with access control. Interior offices, storage rooms and server rooms may need classroom, storeroom or privacy functions, depending on who needs access and when.
Locks on exit routes must let people leave without a key or special knowledge. Fire doors must still latch. We choose hardware that keeps both requirements intact. See fire door inspection and repair.

Many businesses start with one key that everyone copies, then lose track of who has what. A simple plan solves this:
We can set this up in one visit for most small and mid-sized businesses.
Usually yes. Rekeying is quick for common cylinders. Call 647-931-0097.
If the locks share a compatible keyway, yes. If not, we can replace cylinders so they do.
Not always, but forced locks are often damaged internally. We inspect and replace what is needed.
We install and repair the door hardware (strikes, maglocks, exit devices) and coordinate with your access control provider for readers and software.
Yes, throughout Toronto and the GTA, 24/7 for emergencies.
Door closer repairPanic bar & exit devicesHollow metal & steel doorsAutomatic door repairOverhead & roll-up doorsLoading dock doorsAluminum door repair TorontoGlass repair & replacementFire exit doorsEmergency door repairCommercial door installationCommercial door replacementDoor frame repairDoor parts & hardwareStorefront hinge replacement Toronto
TorontoNorth YorkScarboroughEtobicokeMississaugaBramptonVaughanWoodbridgeMarkhamRichmond HillThornhillOakvilleBurlingtonMiltonHamiltonPickeringWhitbyOshawaAjaxNewmarketAuroraBarrieKitchenerWaterlooCambridgeGuelph
See the full list on our areas we serve page, or contact us for a quote.